The first & only last-minute texting & booking system for Restaurants in the UK

It’s amazing how many times people say to us what a simple idea this is and why hasn’t someone done it before? The answer is simply I have no idea.

The concept is simple:

-    Text potential diners that have opted in to receive texts from your restaurant with a last-minute offer and complete the booking using text messaging for those diners that choose to take up the offer

The execution is a bit more complicated but with a state of the art database & texting platform and years of experience in structuring text messages, that evoke a high level of response, we are able to provide our clients with bookings when they are most needed. Be it on a quieter trading day or the early bird slot (before 7:30pm) or late night slot (9:30pm slot).

This is where the journey starts with our clients – this system quickly evolves into a direct communication tool with your loyal & regular customers.

Once our clients' customers are familiar with our system our text messages morph into messages that evoke engagement from customers. This assists us in building a profile for each customer with such information as who has children, who works late, who is on holiday and where, who plays badminton and what night they do so, and so on and on…..

The next stage is to engage with customers and receive feedback on what it is our clients do well & what they could do better? Further reinforcing the relationship between restaurant and regular diner until eventually we reach a point in the journey where the customer becomes the restaurants greatest evangelist (forwarding our texts to friends & texts with video clips of our client’s restaurant that become viral within this group of friends)

So it is unsurprising that our system has become a priority tool for our restaurant clients to engage directly with their customers.

Other Services provided by Realtimeseating:

Social Media Management System: Alongside our last-minute texting & booking system realtimeseating provides a Social Media management system where we help our clients develop, implement and manage a social networking strategy so as to gain the maximum benefit from Twitter, Facebook, YouTube, foursquare & LinkedIn. .

If you would like to discuss how we can help please call Nelson directly on 07544 573872 or visit www.realtimeseating.com

22/01/2011 permalink | 0 Comments »

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El Peyote in Kingston

If you are looking for a lively place to eat out in Kignston and want something different then how about some Mexican and Mediterranean fusion food?

El Peyote in Kingston upon Thames is the place to be but what makes this place special is the service & atmosphere. This is an exciting, vibrate place run by what I call the new breed of Restaurateur - young food savvy, service orientated individual with tons of marketing prowess.

So if you want to access the latest last minute offer then sign up below 

... and I will see you at the Mex border just on the shores of the Med

05/01/2011 permalink | 0 Comments »

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